Accreditations & Memberships

We are continually reviewing and improving all of Grosvenor’s policies and procedures

Financial Conduct Authority

Firm reference number: 666692.
The Financial Conduct Authority works to make financial markets work well so that consumers get a fair deal.

Information Commissioners Office

ICO reference number is: Z8030297.
The ICO is the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.

Credit Services Association

CSA full membership number is 533.
The CSA is the trade association for debt collection and the debt purchase industry.


Firm membership number: 1747
BVRLA membership provides customers with the reassurance that the company they are dealing with adheres to the highest standards of professionalism and fairness. The association achieves this by reinforcing industry standards and regulatory compliance via its mandatory Codes of Conduct, inspection regime, government-approved Alternative Dispute Resolution service and an extensive range of learning and development programmes.


Is defined as the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.


The international standard that sets out the specification for an ISMS (information security management system). Its best-practice approach helps organisations manage their information security by addressing people and processes as well as technology.

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